Are you calm, collected and happy to chat on the phone? Are you looking for admin or customer service experience? Join the volunteer team at the British Heart Foundation store. You will be the first point of contact for customers who call our furniture store, helping them with any enquiries, arranging collections for donations and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. Note this is a customer facing role based on our sales floor, so you may be dealing with customer enquiries face-to-face as well as by telephone. Our team is welcoming and friendly, and we love meeting people from all walks of life. Typical tasks include: · Dealing with members of the public with confidence · Answering incoming telephone calls · Following administration procedures accurately You get a lot from volunteering too: · A chance to work in a friendly team, to make new friends and meet a diverse group of people · Develop your confidence and interpersonal skills · Gain valuable work experience to add onto your CV and learn new skills
Minimum age: 16+
phone 01215585782
map Unit 4, Cape Hill Retail Park, Smethwick, B66 4PH
Are you someone who would like to stay in shape, help save the planet and raise funds to save lives? Volunteering in our local furniture store warehouse could be the answer. We need warehouse warrior volunteers to keep our stock moving from the van to the warehouse and shop floor, and back to the van for delivery when items are sold. This role can be physical but it’s not just moving furniture around. There are other opportunities to help in our warehouse, such as warehouse logistics, booking stock in, building our flat-packed furniture, and testing electrical items – you can try different roles. Funding for researchers begins at your local charity shop. British Heart Foundation shops also save 71,000 tonnes of items form going to waste each year. Our team is welcoming and friendly, and we love meeting people from all walks of life. Are you someone who would like to stay in shape, help save the planet and raise funds to save lives? Volunteering in our local furniture store warehouse could be the answer. We need warehouse warrior volunteers to keep our stock moving from the van to the warehouse and shop floor, and back to the van for delivery when items are sold. This role can be physical but it’s not just moving furniture around. There are other opportunities to help in our warehouse, such as warehouse logistics, booking stock in, building our flat-packed furniture, and testing electrical items – you can try different roles. Funding for researchers begins at your local charity shop. British Heart Foundation shops also save 71,000 tonnes of items form going to waste each year. Our team is welcoming and friendly, and we love meeting people from all walks of life. Typical tasks include: · Ensuring the warehouse is always kept in a clean, safe and organised state · Safely lifting and carrying a range of furniture items, big or small – it all helps! · Dealing with van deliveries to the shop and preparing deliveries for customers · Building flat-pack furniture for display purposes, carrying out light furniture repairs if confident alongside Warehouse Supervisor · Re-stocking furniture on the shop floor as items are sold You get a lot from volunteering too: · A chance to work in a friendly team, to make new friends and meet a diverse group of people ·Keep active in this hands-on role · Develop your confidence and interpersonal skills · Gain valuable work experience to add onto your CV and learn new skills
Minimum age: 16+
phone 0121 558 5782
map Unit 4, Cape Hill Retail Park, Smethwick, B66 4PH
We are looking for committed, reliable volunteers who will use their communication skills effectively to listen to and support our service users. You will be offering short-term counselling, for 6-8 weeks. - You must hold a minimum of Level 4 qualification in counselling or accredited equivalent - Have monthly clinical supervision in place. We can pay £5 per month towards supervision when you have an active case - Good computer skills, with access to a computer, telephone and the internet As a FamilyLine Counsellor, you will: - Arrange telephone appointments with clients at a mutually agreeable time on a weekly basis - Provide support, using a positive and empowering approach - Maintain client confidentiality and professional boundaries at all times - Make relevant and appropriate notes - Engage with Volunteer Coordinators who will provide ongoing support
Minimum age: 18+
phone 07816086846
FamilyLine Volunteers are the first point of contact for those accessing the service and provide a range of support via telephone calls, emails and text messages. As a FamilyLine Volunteer you will: • use your skills and life experience to help families • refer service users for additional FamilyLine support including Befriending and Counselling • support family members to manage issues such a child behaviour and wider family relationships more effectively • know when to provide guidance and when it’s better to just listen • help service users to cope with challenges that often cause family breakdowns or lead to crises • support service users to recognise their own emotional and physical health needs We are committed to ensuring all FamilyLine Volunteers are provided with the support, supervision and training they need to enable them to feel confident to communicate with adult family members.
Minimum age: 18+
phone undefined
At Barnardo’s we're looking for volunteers to join our UK-wide network of Community Ambassadors. Community Ambassadors are trained volunteers who deliver inspiring talks and workshops in their local communities, to raise awareness of the importance of believing in all children, regardless of who they are and what they have been through. Barnardo’s ambition is to provide the best outcome for every child. In these challenging times, we believe there are more children suffering in silence than ever. And this is why we need you. By becoming a Community Ambassador, you will be the face of Barnardo’s in your local community, and help us raise awareness of our life-changing work. Our Community Ambassadors engage people about the vital work of Barnardo’s, inspiring them to take action, as they speak with schools, universities, businesses, youth groups, religious places of worship, service organisations, and many more community groups. A big part of the role is carrying out research into community groups, schools and businesses in your area so that you can contact them to offer your services as a speaker. Through your talks, you will engage and inspire support for Barnardo’s, and encourage involvement in our fundraising initiatives. If you’re interested in this opportunity, please apply directly on the Barnardo’s website, by following this link: https://www.barnardos.org.uk/community-ambassador
Minimum age: 18+
phone 02084987356
Work alongside our friendly and skilled gardening team and help maintain and develop our gardens and projects to make a positive difference to the local community. Whether you have no, little or a lot of experience in gardening but enjoy being outdoors, this volunteering position is for you.
Minimum age: 18+
phone 0121 558 5555
We are looking for an enthusiastic individual with an interest in social media and photography to support the promotion of our drama group and productions. No prior experience needed, just willing to become a valued member of the drama group with an interest and basic knowledge of Facebook/Twitter. #LetsGoSandwell
Minimum age: 16+
phone 07710 238076
map Wesley Centre, Springhead
Centre
Springhead
Wednesbury, Wednesbury, WS10 9AD
Support groups help carers develop friendships, interests and engage more with their communities. As an administrator you would: • Assist with administrative support to the Support Group Facilitator volunteer and Project Officer. • Support with the creation and coordination of a programme of activities, themes, and events for the group. • Interact with group attendees, virtually or face to face, ensuring they feel welcome and supported in an inclusive atmosphere. • Answer queries from support group attendees. • Input data and support the maintenance of files and systems. • Help with general administrative tasks. Please note current 'live' sessions are at the National Memorial Museum and RAF Cosford.
Minimum age: 18+
phone N/A
Help carers develop friendships, interests and engage more with their communities. As a Support Group Facilitator you would be: • Preparing and delivering support groups for carers in the Armed Forces community, including providing a programme of face to face and virtual themed activities, and events. • Helping to set up the venue, provide refreshments, assist with cleaning and washing up and leave the venue as found (note that current venues are at the National Memorial Museum in Staffs, and RAF Cosford, but are also delivered online) • Interacting with attendees, ensuring they feel welcomed and supported in an inclusive atmosphere. • Developing interests and skills with the support group attendees. • Assisting the Project Officer to gather feedback from the group to demonstrate the impact of the service. • Identify any additional support needs from attendees, passing details to RBL Area Teams with agreement.
Minimum age: 18+
phone N/A
Are you good with electricals? A bit of a sparky in your spare time? If you like figuring out how electrical items work and want to do your bit to help the environment, this could be the role for you. You’ll be plugging in and testing the electrical items generously donated to us, making sure they are fully functional and ready for sale – everything from record players to washing machines, TVs to toasters – they all need a quick test! Funding for researchers begins at your local charity shop. Now, more than ever, we are in urgent need of public support to enable us to continue our life saving research and help the 7.4 million people in the UK living with heart and circulatory diseases. This wouldn’t be possible without our fantastic volunteers. Our team is welcoming and friendly, and we love meeting people from all walks of life. Typical tasks include: • Plugging items in, turning them on and making sure all the functions work correctly • Giving items a quick clean so they’re ready for sale • Some light lifting of electrical items and help is on hand for the heavier items • Identifying poor quality donations for recycling • Identifying unusual or interesting items for online selling or auction
Minimum age: 16+
phone 0121 222 1290
map Farley Centre, Princess Parade, High Street, West Bromwich, B70 7QU