search for opportunities to volunteer in Sandwell
search for opportunities to volunteer in Sandwell
Are you calm, collected and happy to chat on the phone? Are you looking for admin or customer service experience? Join the volunteer team at the British Heart Foundation store. You will be the first point of contact for customers who call our furniture store, helping them with any enquiries, arranging collections for donations and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests.
Note this is a customer facing role based on our sales floor, so you may be dealing with customer enquiries face-to-face as well as by telephone.
Our team is welcoming and friendly, and we love meeting people from all walks of life.
Typical tasks include:
· Dealing with members of the public with confidence
· Answering incoming telephone calls
· Following administration procedures accurately
You get a lot from volunteering too:
· A chance to work in a friendly team, to make new friends and meet a diverse group of people
· Develop your confidence and interpersonal skills
· Gain valuable work experience to add onto your CV and learn new skills
The BHF is here to Beat Heartbreak Forever. We are working towards a world free from the fear of heart and circulatory diseases. By 2030, we want to see advances across the spectrum of heart and circulatory diseases; to prevent these conditions from developing and we want those with existing conditions to have better, longer lives.
Unit 4, Cape Hill Retail Park
B66 4PH Smethwick
Michelle
01215585782
S56@bhf.org.uk
www.bhf.org.uk
Please contact us to discuss any access requirements. The stock room and staff areas are accessed via a staircase and there is no lift.
This is a great opportunity to gain customer service and admin experience.
Volunteers can gain Certificates of Achievement recording transferable skills gained.
No
16+
If you would like to express an interest in this volunteering opportunity please complete the details below, including a contact email address or phone number, and click ‘Send’. The organisation will then get in touch with you directly
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