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Support older people taking their first digital steps

by Age UK Sandwell

Age UK Sandwell’s Stepping Into Digital (SID) service is here to provide the first step into using the internet, and computing devices such as laptops and tablets. Digital Champion volunteers will be responsible for providing weekly IT support and guidance to older people in Sandwell who are going online for the first time or who have very little experience of using the internet/ IT equipment.
Digital exclusion is becoming an issue for many older people as increasingly the best offers and certain services and programmes are only available online. We aim to help overcome loneliness and isolation by helping older people access email, chat systems etc and link to important web sites such as UK Government and local authority.

Organisation description

A borough-wide campaigning and support service for older people.


Please get in touch to discuss any access needs

Preferred skills

Basic knowledge of everyday IT such as using the Internet, setting up email etc

Experience gained

Communication skills, understanding of the digital divide

Will the organisation carry out a DBS check?


Minimum age


Age focus

  • Older people

Time of volunteering

  • Weekdays
  • Weekends
  • Daytime
  • Evenings


  • Mainly indoors
  • To learn new skills and improve my job prospects
  • To share my skills and creativity

If you would like to express an interest in this volunteering opportunity please complete the details below, including a contact email address or phone number, and click ‘Send’. The organisation will then get in touch with you directly

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